Terms of Service

2026-11-10

1. What the service does

Amso (“we”, “the service”) provides software that places or joins telephone calls on your behalf using an AI voice assistant, under your instructions, and reports the outcome to you. The assistant speaks for you; it does not impersonate you and always identifies itself as an AI.

2. Your authorisation

By creating a call task you expressly authorise the service to contact the company or office you specify, to state your request, and to share with them only the profile information you have marked as shareable. You are responsible for the accuracy of that information and for having the right to act on the account or matter concerned.

3. What we cannot promise

The assistant may fail to reach a person, may be refused by an operator who does not wish to speak with an AI, or may not achieve your goal. We show you the live transcript so you can intervene, and we provide a summary afterwards. We do not guarantee any particular outcome, and you remain responsible for checking the result and for any commitments made on your behalf that you did not reject during the call.

4. Acceptable use

You may use the service only for lawful purposes and for matters concerning you or someone who has asked you to act for them. You may not use it to harass, to defraud, to impersonate a human, to access accounts you are not entitled to, or to make unsolicited marketing calls.

5. Plans, minutes and billing

Paid plans include a monthly allowance of call minutes. Time on hold is not counted. Unused minutes do not roll over. Subscriptions renew automatically until cancelled. Founding prices are locked for as long as the subscription remains active without interruption.

6. Early access

If you purchased before the app is generally available, you may cancel at any time before launch for a full refund. See the Refund Policy.

7. Data

How we handle your data is described in the Privacy Policy, which forms part of these terms.

8. Liability

To the extent permitted by law, our liability for any claim arising from the service is limited to the amount you paid us in the three months preceding the claim. We are not liable for indirect losses or for decisions taken by third parties during a call.

9. Changes and termination

We may update these terms with notice by email. You may stop using the service and delete your account at any time from the app settings.

10. Contact

Questions about these terms: hello@getamso.com